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The Resume of

PATRICK L GEARHART

 

"The Hired Gun of Unicenter"

DEMO

Patrick Gearhart
801 N Pitt St
Suite 1203
Alexandria, Virginia 22314
US

E action21@action21.com
P 571-213-1771
URL: http://www.patgearhart.com

CONTACT INFO
Patrick Gearhart
801 N Pitt St
Suite 1203
Alexandria, Virginia 22314

Top provider of Enterprise Management Implementation services and Enterprise Asset Management Consulting. Proven leader and innovator in the EAM arena for over ten years.  Senior consultant and architect for multiple Fortune 1000 and Federal Agency implementations of the CA Unicenter software suite. A Highly experienced Enterprise Management Consultant, and Enterprise Asset Manager; a Certified Software Manager (CSM), Certified Information Technology Asset Manager (CITAM), and Information Technology Integrated Library (ITIL) trained. Dedicated to continual evaluation and improvement of established business practices for the direct purpose of maximizing benefits of investments in applied technologies and achieving goals. Implemented Enterprise Asset Management Programs (EAM) for numerous commercial and government organizations. Over fifteen years of management experience in system design, prototyping, development, integration, testing, training, deployment, operation and maintenance tasks have all contributed to the capacity to serve as a trusted Senior Advisor and Chief of IT Operations. Experience in Project Management, Consulting, Business Process Reengineering, Software Development, and Logistics has been developed through practical hands-on experience and a personal commitment to continuous training, education and self-improvement.  I bring this same dedication to performing daily duties and motivating my teams to strive for excellence.

OBJECTIVE

Architect a Pro-Active Enterprise Wide solution in which:

  • All assets on the network are identified

  • All servers and/or workstation health status are monitored

  • Cross Platform monitoring: Unix, Solaris, HPUnix, Novell, Windows, Mainframe

  • Notification of alerts are sent via email, SMS and web portal

  • Alerts are architected to be in plain easy to understand English language

  • Performance of assets are tracked

  • Reports and Monitoring via Web page access tailored to specific views and access rights

  • Acknowledgement of Alerts, Annotation and Closure done via web portal

  • Agent Profiles tailored to requests designed to eliminate needless network traffic

  • Secure communications established via DIA, Cam, SNMP, CAF

  • Ability to utilize 3rd party reporting tools to report to a single location for alerts and reports

  • Documentation on all procedures utilizing "Best Practice" models

  • Cradle to grave asset tracking

  • Consolidation of Databases using CMDB

  • Web Site Monitoring: Up/Down Status, Response Times

  • Web access for administration and viewing live status
    .

Expert on organizing and expediting teams to getting projects done on time and on budget.

  • CA Spectrum & EHealth

  • CA Unicenter NSM

  • CA Unicenter DSM

  • Wily

  • CA Asset Portfolio Management (APM)

  • CA Cleverpath Portal

  • CA Help Desk & CMDB


WORK EXPERIENCE
Dates Employed Job Title Company

 5/2008 – Present Alta  contracting Services for EDS Dept of Army HRC

 Project Team Lead for upgrade of entire Dept of the Army HRC Division Servers and Asset accountability prior to BRAC (Base Relocation and Closure).  Worked from a mixed environment of NSM 3.x and R11.1 SP1 Ga Agents and Managers and brought the entire enterprise up to the latest Unicenter NSM and DSM Releases. Designed a solution to monitor Critical Web Page status of UP/DOWN using WTG,WILY and NSM.   Provided asset accountability, performance reports, and visualization to different levels of management and SA groups throughout the enterprise utilizing DSM and CA APM.

Architected and executed entire plan which came in on time and on budget.  Demanded documentation of all administrator procedures in accordance with ITIL certification. 

Project team lead designing and implementing Unix Security using SSO, CA Access Control.


11/2007 – 5/2008 The Informatics Applications Group – TIAG
EM Senior Engineer Walter Reed Army Hospital
Washington, DC

Installed and Configured NSM R11.1, along with optional CleverPath Portal, Unicenter Configuration Manager, MCC including manually configuring DIA on each agent and DSM, deployment of agents, configuration and deployment of Agent Profiles through Configuration Manager. Created and configured an NSM R11.1 Proxy DSM for DMZ. Continuing to tweak agent thresholds and create Message Records and Actions to notify the proper people. All bells and whistles running on NSM R11.1 SP1 including advanced notifications via Portal, Email and Text Messaging to admin phones.  End result the application was configured properly and automated to the point that I felt like I needed further challenges.



9/2003 – 10/2007 Unicenter Engineer/Systems Admin
CUSA, CUSE, MCSA Force3 for EDS Dept of HUD
South Charleston/WV


Started as the Windows Team Lead in 2003. Assisted in the architecture of a new data center containing over 735 Servers. Obtained bids for equipment, screened applicants, and led the Windows Team to successfully installing our Dept of HUD servers in just 4 days.  Using CA Unicenter Products of Asset Management, Web Reporting, Performance Management, and NSM we were able to take the Dept of HUD from an F- rating in their IT Dept to an A+ rating in just 2 years time.  Contract was SLA and ITIL Compliant which means we performed to above expectation levels.

Many certifications as well as actual hands on experience. Outstanding Reviews and professional appearance and performance.
Current Responsibilities - Maintaining NSM R11 Environment, DSM R11 environment, keeping Unicenter Servers up to date with current patch levels and jobsets. Involved in daily reviews for Requests For Changes (RFC). Review and maintain statistics on SLA reportables.

Managed over 20,000 objects via NSM R11 & DSM R11. Automation of alerts sent via pager, email and consoles. Responsible for CA Unicenter Patch management and administration. A member of the Systems Integrity and Performance Management team.


Obtained several CA instructor led training classes at CA's Remote sites including:
URV386 R11.1 Unicenter Service Desk Training 5/21-5/25/07
Unicenter Network & Systems R11 management Foundations: Partner Certification 05/08/06-5/12/06
Unicenter NSM: Installation and Administration 2/23/04 -2/27/04 Chicago
Unicenter Software Delivery: Managing Packages & OS Images/Policy 12/1/04 Chicago
Unicenter Software Delivery: Application and Operating System Deployment 12/2/04 Chicago
Unicenter Asset Management: Software Metering, Inventory Collection/Management 8/23/04 -8/24/04
Unicenter Asset Management: Advanced Techniques for inventory control 1/31/05 -2/3/05.
Network and Systems Management: Optimize Event Management7/11/05 -7/15/05 Virginia
Unicenter NSM R11 Foundations: Partner Certification 5/8/06 - 5/12/06
4/2002 - 9/2003 Network Administrator West Virginia Wireless
Charleston/WV
Designed, Engineered, Ordered and installed entire company network-LAN/WAN for their headquarters and 7 remote sites. Windows 2000 Servers:Exchange, IIS and file servers. Outstanding troubleshooter. Efficient, reliable and trustworthy.

AFFILIATIONS

Affiliated Organization Role
Anthony Robbins Mastery University Team Leader
Masonic Lodge Washington DC
Lions Club Clendenin WV


SKILLS

Skill Name Skill Level Last Used/Experience
A+ Expert Currently used / 10 years
Computer Associates Asset Management Expert Currently used / 6 years
Computer Associates NSM Network Server Management Expert Currently used / 6 years
Computer Associates Remote Control Expert Currently used / 1 years
Computer Associates Software Delivery Expert Currently used / 2 years
DNS Server Expert Currently used / 7 years
IIS 2000 Server Expert Currently used / 5 years
IIS Server Expert Currently used / 4 years

ITIL Foundation Certified
Lotus Notes Expert  used / 8 years
Lotus Notes Expert used / 2 years
MCSA Expert Currently used / 6 years
Microsoft Front Page Expert Currently used / 3 years
MS Access Expert Currently used / 7 years
MS Excel Expert Currently used / 7 years
MS Exchange 2000 Server Certified Expert Currently used / 3 years
MS FrontPage Expert Currently used / 5 years
MS Outlook 2002 Expert Currently used / 2 years
MS PowerPoint Expert Currently used / 7 years
MS Project Expert Currently used / 4 years
MS Publisher Expert Currently used / 4 years
MS Visio Expert Currently used / 4 years
MS Word Expert Currently used / 7 years
Netware 5.1 Intermediate 2 years ago / 1 years
Network+ Expert Currently used / 7 years
Norton Anti Virus Expert Currently used / 5 years
Outlook 2002 Expert Currently used / 2 years
Red Hat Linux 7.2 Intermediate Currently used / 1 years
Ricoh, HP Printers Expert Currently used / 5 years
ROUTING Expert Currently used / 4 years
SCHEDULER + 7.0 Expert Currently used / 7 years
Trend Micro Expert Currently used / 2 years
Typing 60 WPM Expert Currently used / 7 years
Unicenter Asset Management Expert Currently used / 6 years
Unicenter DSM R11 Intermediate Currently used / 3 years
Unicenter Network and Systems Management Expert Currently used / 6 years
Unicenter Software Delivery Expert Currently used / 4 years
Unicenter Service Desk R11.1 Beginner Just trained URV386

CA Spectrum Currently use /1 year
Veritos Backup Expert Currently used / 5 years
Windows 2000 Professional Expert Currently used / 5 years
windows 2000 server Expert Currently used / 5 years
Windows Network Infrastructure Expert Currently used / 5 years
Windows XP Expert Currently used / 5 years
Windows XP Expert Currently used / 5 years

ADDITIONAL INFO

Personally I believe in the Unicenter Suite of Products.  If architected and installed correctly right from the start both NSM and DSM can become almost self sustaining requiring a minimum of administrative maintenance.


Microsoft Certification Transcripts available by request. Focused on making deadlines and working hard.  Reliability and dependability is paramount. My job is to make my manager look good by getting the job done on time and within budget.

 

CA, Transforming IT Management