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CONTACT
INFO
Patrick Gearhart
801 N Pitt St
Suite 1203
Alexandria,
Virginia 22314
Top provider of Enterprise Management Implementation
services and Enterprise Asset Management Consulting.
Proven leader and innovator in the EAM arena for over
ten years. Senior consultant and architect for
multiple Fortune 1000 and Federal Agency implementations
of the CA Unicenter software suite. A Highly experienced
Enterprise Management Consultant, and Enterprise Asset
Manager; a Certified Software Manager (CSM), Certified
Information Technology Asset Manager (CITAM), and
Information Technology Integrated Library (ITIL)
trained. Dedicated to continual evaluation and
improvement of established business practices for the
direct purpose of maximizing benefits of investments in
applied technologies and achieving goals. Implemented
Enterprise Asset Management Programs (EAM) for numerous
commercial and government organizations. Over fifteen
years of management experience in system design,
prototyping, development, integration, testing,
training, deployment, operation and maintenance tasks
have all contributed to the capacity to serve as a
trusted Senior Advisor and Chief of IT Operations.
Experience in Project Management, Consulting, Business
Process Reengineering, Software Development, and
Logistics has been developed through practical hands-on
experience and a personal commitment to continuous
training, education and self-improvement. I bring
this same dedication to performing daily duties and
motivating my teams to strive for excellence.
OBJECTIVE
Architect
a Pro-Active Enterprise Wide solution in which:
-
All
assets on the network are identified
-
All
servers and/or workstation health status are
monitored
-
Cross
Platform monitoring: Unix, Solaris, HPUnix, Novell,
Windows, Mainframe
-
Notification of alerts are sent via email, SMS and
web portal
-
Alerts
are architected to be in plain easy to understand
English language
-
Performance of assets are tracked
-
Reports
and Monitoring via Web page access tailored to
specific views and access rights
-
Acknowledgement of Alerts, Annotation and Closure
done via web portal
-
Agent
Profiles tailored to requests designed to eliminate
needless network traffic
-
Secure
communications established via DIA, Cam, SNMP, CAF
-
Ability
to utilize 3rd party reporting tools to report to a
single location for alerts and reports
-
Documentation on all procedures utilizing "Best
Practice" models
-
Cradle to grave asset tracking
-
Consolidation of Databases using CMDB
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Web Site Monitoring: Up/Down Status, Response Times
-
Web access
for administration and viewing live status
.
Expert on organizing and expediting teams to getting
projects done on time and on budget.
WORK EXPERIENCE
Dates Employed Job Title Company
5/2008 – Present Alta contracting Services for EDS Dept
of Army HRC
Project Team Lead for upgrade of entire Dept of the Army HRC
Division Servers and Asset accountability prior to BRAC
(Base Relocation and Closure). Worked from a mixed
environment of NSM 3.x and R11.1 SP1 Ga Agents and Managers
and brought the entire enterprise up to the latest
Unicenter NSM and DSM Releases. Designed a solution to
monitor Critical Web Page status of UP/DOWN using
WTG,WILY and NSM. Provided asset
accountability, performance reports, and visualization
to different levels of management and SA groups
throughout the enterprise utilizing DSM and CA APM.
Architected and executed entire plan which came in on
time and on budget.
Demanded documentation of all administrator
procedures in accordance with ITIL certification.
Project team lead designing and
implementing Unix Security using SSO, CA Access Control.
11/2007 – 5/2008 The Informatics Applications Group –
TIAG
EM Senior Engineer Walter Reed Army Hospital
Washington, DC
Installed and Configured NSM R11.1, along with optional
CleverPath Portal, Unicenter Configuration Manager, MCC including
manually configuring DIA on each agent and DSM,
deployment of agents, configuration and deployment of
Agent Profiles through Configuration Manager. Created
and configured an NSM R11.1 Proxy DSM for DMZ.
Continuing to tweak agent thresholds and create Message
Records and Actions to notify the proper people. All
bells and whistles running on NSM R11.1 SP1 including
advanced notifications via Portal, Email and Text
Messaging to admin phones. End result the
application was configured properly and automated to the
point that I felt like I needed further challenges.
9/2003 – 10/2007 Unicenter Engineer/Systems Admin
CUSA, CUSE, MCSA Force3 for EDS Dept of HUD
South Charleston/WV
Started as the Windows Team Lead in
2003. Assisted in the architecture of a new data center
containing over 735 Servers. Obtained bids for
equipment, screened applicants, and led the Windows Team
to successfully installing our Dept of HUD servers in
just 4 days. Using CA Unicenter Products of Asset
Management, Web Reporting, Performance Management, and
NSM we were able to take the Dept of HUD from an F-
rating in their IT Dept to an A+ rating in just 2 years
time. Contract was SLA and ITIL Compliant which
means we performed to above expectation levels.
Many certifications as well as actual hands on experience.
Outstanding Reviews and professional appearance and
performance.
Current Responsibilities - Maintaining NSM R11
Environment, DSM R11 environment, keeping Unicenter
Servers up to date with current patch levels and jobsets.
Involved in daily reviews for Requests For Changes (RFC).
Review and maintain statistics on SLA reportables.
Managed over 20,000 objects via NSM R11 & DSM R11.
Automation of alerts sent via pager, email and consoles.
Responsible for CA Unicenter Patch management and
administration. A member of the Systems Integrity and
Performance Management team.
Obtained several CA instructor led training classes at
CA's Remote sites including:
URV386 R11.1 Unicenter Service Desk Training 5/21-5/25/07
Unicenter Network & Systems R11 management
Foundations: Partner Certification 05/08/06-5/12/06
Unicenter NSM: Installation and Administration 2/23/04
-2/27/04 Chicago
Unicenter Software Delivery: Managing Packages & OS
Images/Policy 12/1/04 Chicago
Unicenter Software Delivery: Application and Operating
System Deployment 12/2/04 Chicago
Unicenter Asset Management: Software Metering, Inventory
Collection/Management 8/23/04 -8/24/04
Unicenter Asset Management: Advanced Techniques for
inventory control 1/31/05 -2/3/05.
Network and Systems Management: Optimize Event
Management7/11/05 -7/15/05 Virginia
Unicenter NSM R11 Foundations: Partner Certification
5/8/06 - 5/12/06
4/2002 - 9/2003 Network Administrator West Virginia
Wireless
Charleston/WV
Designed, Engineered, Ordered and installed entire company
network-LAN/WAN for their headquarters and 7 remote sites.
Windows 2000 Servers:Exchange, IIS and file servers.
Outstanding troubleshooter. Efficient, reliable and
trustworthy.
AFFILIATIONS
Affiliated Organization Role
Anthony Robbins Mastery University Team Leader
Masonic Lodge Washington DC
Lions Club Clendenin WV
SKILLS
Skill Name Skill Level Last Used/Experience
A+ Expert Currently used / 10 years
Computer Associates Asset Management Expert Currently used
/ 6 years
Computer Associates NSM Network Server Management Expert
Currently used / 6 years
Computer Associates Remote Control Expert Currently used /
1 years
Computer Associates Software Delivery Expert Currently
used / 2 years
DNS Server Expert Currently used / 7 years
IIS 2000 Server Expert Currently used / 5 years
IIS Server Expert Currently used / 4 years
ITIL
Foundation
Certified
Lotus Notes Expert used / 8 years
Lotus Notes Expert used / 2 years
MCSA Expert Currently used / 6 years
Microsoft Front Page Expert Currently used / 3 years
MS Access Expert Currently used / 7 years
MS Excel Expert Currently used / 7 years
MS Exchange 2000 Server Certified Expert Currently used /
3 years
MS FrontPage Expert Currently used / 5 years
MS Outlook 2002 Expert Currently used / 2 years
MS PowerPoint Expert Currently used / 7 years
MS Project Expert Currently used / 4 years
MS Publisher Expert Currently used / 4 years
MS Visio Expert Currently used / 4 years
MS Word Expert Currently used / 7 years
Netware 5.1 Intermediate 2 years ago / 1 years
Network+ Expert Currently used / 7 years
Norton Anti Virus Expert Currently used / 5 years
Outlook 2002 Expert Currently used / 2 years
Red Hat Linux 7.2 Intermediate Currently used / 1 years
Ricoh, HP Printers Expert Currently used / 5 years
ROUTING Expert Currently used / 4 years
SCHEDULER + 7.0 Expert Currently used / 7 years
Trend Micro Expert Currently used / 2 years
Typing 60 WPM Expert Currently used / 7 years
Unicenter Asset Management Expert Currently used / 6 years
Unicenter DSM R11 Intermediate Currently used / 3 years
Unicenter Network and Systems Management Expert Currently
used / 6 years
Unicenter Software Delivery Expert Currently used / 4
years
Unicenter Service Desk R11.1 Beginner Just trained URV386
CA Spectrum Currently use /1 year
Veritos Backup Expert Currently used / 5 years
Windows 2000 Professional Expert Currently used / 5 years
windows 2000 server Expert Currently used / 5 years
Windows Network Infrastructure Expert Currently used / 5
years
Windows XP Expert Currently used / 5 years
Windows XP Expert Currently used / 5 years
ADDITIONAL INFO
Personally I believe in the Unicenter Suite of Products.
If architected and installed correctly right from the
start both NSM and DSM can become almost self sustaining
requiring a minimum of administrative maintenance.
Microsoft Certification Transcripts available by request.
Focused on making deadlines and working hard. Reliability and
dependability is paramount. My job is to make my manager
look good by getting the job done on time and within
budget.
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